What We Cover / Denied boarding and overbooking
Denied boarding and overbooking
Airlines sell more seats than the plane has, and when everyone shows up, someone gets bumped. If that someone was you and you did not volunteer, the rules are unusually generous, and unusually immediate.

What it can pay.
Ceilings and entitlements under the named rule, per passenger, before our fee. What applies to your itinerary is confirmed during review, and every estimate stays an estimate until then.
What you will need
- Boarding pass or booking confirmation
- Anything the airline handed you at the gate
- Your fare receipt (the US amounts are a percentage of it)
Missing something? Submit anyway. We tell you exactly what is worth chasing down.
Good to know
- Volunteering your seat for a voucher usually waives the cash compensation. If they pressured you, tell us exactly what was said.
- On a flight leaving a US airport the carrier must pay denied-boarding compensation the same day, at the airport, by check or cash if you ask. That applies to any airline flying out of the US, not only US ones.
- Downgraded instead of bumped? A percentage of the fare comes back too. Mention it.
Delayed Get Paid is not taking standalone flight-expense or refund-only cases at launch. The airline still has obligations, and the next-steps page explains how to pursue them directly.
Think this is you?
The check is free and the answer names the rule it comes from.
Check Eligibility