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What We Cover / Denied boarding and overbooking

Denied boarding and overbooking

Airlines sell more seats than the plane has, and when everyone shows up, someone gets bumped. If that someone was you and you did not volunteer, the rules are unusually generous, and unusually immediate.

What it can pay.

RuleWhen it appliesWhat it can pay
US DOTBumped from a flight departing a US airport, arriving 1 to 2 hours late domestic or 1 to 4 hours late international: 200% of your one-way fareup to $1,075
US DOTBumped from a flight departing a US airport, arriving more than 2 hours late domestic or more than 4 hours late international: 400% of your one-way fareup to $2,150
EU EC 261Bumped from an EU departure. Paid straight away, and reduced by half only if the re-routing still got you there in timeup to €600
UK 261Bumped from a UK departureup to £520
Canada APPRBumped on a flight touching Canada, by how late you arrivedup to CA$2,400
Israel Aviation Services LawBumped against your will on a flight to or from Israel, any airlineup to NIS 3,670

Ceilings and entitlements under the named rule, per passenger, before our fee. What applies to your itinerary is confirmed during review, and every estimate stays an estimate until then.

What you will need

  • Boarding pass or booking confirmation
  • Anything the airline handed you at the gate
  • Your fare receipt (the US amounts are a percentage of it)

Missing something? Submit anyway. We tell you exactly what is worth chasing down.

Good to know

  • Volunteering your seat for a voucher usually waives the cash compensation. If they pressured you, tell us exactly what was said.
  • On a flight leaving a US airport the carrier must pay denied-boarding compensation the same day, at the airport, by check or cash if you ask. That applies to any airline flying out of the US, not only US ones.
  • Downgraded instead of bumped? A percentage of the fare comes back too. Mention it.

Delayed Get Paid is not taking standalone flight-expense or refund-only cases at launch. The airline still has obligations, and the next-steps page explains how to pursue them directly.

Think this is you?

The check is free and the answer names the rule it comes from.

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